Modify training programs and/or objectives based on business needs, industry trends, etc.Propose training and development programs and objectives that exemplify the desired culture and philosophies of the department as well as those that meet regulatory compliance requirements.Build and update training and development programs and resources by securing existing training programs creatively designing programs and supporting materials.

Conduct ongoing training and development needs assessments for the department.

Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.

Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.

The position proactively assesses the F&B training and development needs on an ongoing basis and initiates programs to address the identified needs. The F&B Training Manager is responsible for the development and implementation of training strategies, plans and processes that support food and beverage departmental goals relative to continuously increasing team knowledge, skills and abilities and capabilities.

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